Showing posts with label B2B. Show all posts
Showing posts with label B2B. Show all posts

Thursday, 1 March 2018

Live and Let Live



Why is it that supporters of live music cannot do unto recorded music as they would have done to themselves? Last month saw the publication of the UK Live Music Census, which offers an excellent examination of live music in Britain. This campaigning document has a tightrope to walk. On the one hand, it wants politicians to listen. Therefore, it makes a case for the great economic value of live music. The sector is described as ‘one of the real success stories of the past decade’. Seeking to confirm this, the census focuses on three towns, calculating the millions of pounds that their live music scenes contribute to the UK economy as well as the thousands of jobs that they provide. On the other hand, the report is concerned about an industry under threat. It is particularly focused on small venues and the ‘“perfect storm” of issues at present which is affecting their long-term viability and sustainability’. And it wants to campaign for remedies.
            The activism in this sector has been worthwhile. The introduction of ‘agent of change’ legislation is a case in point. One factor that has affected British venues in recent years has been a rise in noise complaints, particularly from the occupiers of new buildings that have been erected in town and city centres. Live music activists have encouraged the British government to introduce this new legislation. The principle of ‘agent of change’ is that ‘the person or business responsible for the change is responsible for managing the impact of the change’. In respect of live music, this means that property developers have to bear the soundproofing costs if they construct new apartments near existing venues. Conversely, if a new venue opens in a residential area, it would have to pay for any soundproofing required. The UK Live Music Census adds weight to this cause by undertaking a comprehensive, detailed and thought-provoking survey. In addition, its data and feedback prompt further recommendations for the government and local authorities: business rates should be addressed so that small venues do not face crippling and disproportionate increases; licensing laws should be amended so that younger audiences are able to attend gigs at these venues; parking restrictions should be liberated to ensure that bands can load and unload their gear; venues should be funded to help preserve the Britain’s live music traditions.
            I agree with all of this. What I find more problematic, however, is that live music is promoted by putting recorded music down. This point is argued in respect of the music’s social worth. The report states:
Many of the respondents commented on the difference between the live music and the recorded music experience, often to say that the former is somehow ‘better’ than the latter. For some, this is because of the uniqueness of the experience, because unlike with recorded music, the performance is different each time. The uniqueness of the performance also means that in an increasingly mediated world, the experience is authentic; it cannot be repeated. Part of the reason for this sense of unrepeatable authenticity is because the performer-audience interaction is a fundamental part of the experience. The live music event allows audiences to inhabit the same physical space as the artist, sometimes even to meet them in person.
But is the gig going experience really always good for society? The unique ‘aura’ of the live event and the adoration of stars could be considered unhealthy. It places art on a pedestal and encourages a divide between creators and their followers. Walter Benjamin famously welcomed the liberation provided by recorded media, noting its ability to democratise artistic practice by making the work more accessible in space and time. (For my own take on this, see ‘The Aura Restorer’.)
            In addition to its social bias, the UK Live Music Census is partisan when it comes to music’s economic worth. It proclaims the victories of live music at the expense of the record industry. The report notes that ‘Live music revenue overtook recorded music revenue in the UK in 2008’, referencing a PRS for Music report by Will Page and Chris Carey, and adds that ‘since 2014 UK Music has published figures in its now annual Measuring Music report that appear to suggest that live music is now consistently the largest generator of revenue in the UK’s music industries’.
            Live music income has definitely grown in this century and the fortunes of recorded music have declined. Nevertheless, as I have written elsewhere ('Sympathy for the Mechanical' and 'Measuring the Measuring'), the economic comparisons that have been drawn between the two sectors are problematic. The PRS for Music reports do not compare like with like. Their recorded music figures are restricted to business-to-consumer ‘payments for physical music products, downloads-to-own and subscriptions’. Their live music totals are more expansive. As well as documenting the income from ticket sales by agents and venues, they include secondary ticketing and ancillary spend. The UK Music figures can be questioned too. Although their recorded music totals do include business-to-business income, they are still narrow in comparison to the live music figures, which feature the ‘total spend’ at gigs and festivals (including food and beverage sales, merchandise, parking costs, camping fees, etc.) as well as total ticket sales and the sponsorship of events. These live music figures also include the income of music promoters, music agents, production services and ticketing agents, whereas the income for retailers and distributors is discounted from the recorded music figures. Moreover, UK Music does not, in fact, posit the live sector as generating the most income. This accolade goes instead to ‘musicians, composers, songwriters and lyricists’.
            How are these artists getting paid? The UK Live Music Census adds some distortions of its own. Its authors argue that ‘live music is now more economically significant than recorded music for musicians’. The results from their questionnaire show that professional musicians earn, on average, 49% of their income from performing, 3% from recording, and 4% from composing; semi-professionals earn 23% from performing, 2% from recording, and 1% from composing; and that amateurs earn 23% from performing, 2% from recording, and nothing from composing. It is wrong, however, to suggest that these figures are indicative of musicians as a whole. The census took place at live music venues. What would the answers have been if it had been compiled at recording studios or at songwriters’ bootcamps?
            In a similar manner, the authors argue that ‘the census data suggests that spend on tickets for live music events now forms a greater proportion of consumer spend on music than recorded music’. Their figures demonstrate that 47% of respondents spent more than £20 on tickets for concerts or festivals each month and that only 25% spend the same amount on recorded music. But the authors were asking people at gigs. It is doubtful that the figures would have been the same if they had been compiled in record shops, or even if they were solicited from people in the comfort of their homes.
            Moreover, while these comparisons are unfair on recorded music, they also say little about live music’s economic dilemma: how to account for the discrepancy between the economic riches of the live music sector and the economic woes of many of those working in the field? Although the report is centred on small venues, it has room for concern about promoters, 50% of whom complain that ‘the cost of paying bands had an extreme, strong or moderate negative impact on their events in the past 12 months’. However, these musicians also have monetary troubles. Although the census report maintains that live music income is more important for musicians than their advances and royalties, the findings also demonstrate that 68% of musicians have encountered ‘stagnating pay’ for their gigs and find it difficult to bring in a viable income. On top of this, two-thirds of musicians have performed for no fee in the past 12 months, while 16% have been asked to pay to play.
The report pays less attention to those who are prospering from live music. Moreover, it does not suggest that they should help fund the venues, promoters and musicians who are suffering from low rates of pay. Instead it asks for ‘the wider music industries (including recording and publishing, possibly via the UK Music network) to support musicians and smaller venues beyond current support; for example, by subsidising emerging artist fees and/or providing venue infrastructure’. And so recorded music has its uses after all.
The suggestion is not unwarranted. Record companies probably should provide support for live music. The fortunes of the two fields should not be contrasted; they should instead be viewed as intertwined. Live music continues to drive the sales and use of recordings, just as recorded music continues to drive ticket sales for gigs. This should not however absolve the live music industry from its own responsibilities. As the census notes, ‘the largest entertainment company in the world, Live Nation Entertainment, owns both the largest live music promoter in the world, Live Nation Concerts, and the biggest ticketing company in the world, Ticketmaster’. Its CEO Michael Rapino is number one in Billboard’s notorious power 100 for 2018, marking him as the leading figure in the music industries. Maybe it’s time to phone him up and ask him for some wealth distribution.

Wednesday, 25 May 2016

The Collective Licensing Question: To B2B or to B2C?

Music industry income can be divided into two main categories. There is business-to-consumer (B2C) income, the music that the public pays for directly. This includes record sales and live music. There is also business-to-business (B2B) income, music that is purchased by licensees from licensors. This includes broadcast music and the use of recorded music in public premises.
            As always, when it comes to matters of music and copyright, there are oddities and there are complexities. Curiously, the music that the public pays for is often private, whereas the music that is licensed between businesses is usually public. The B2C purchase of recorded music is regularly an individualistic affair. The consumer will select titles from the wide repertoire of music. They will choose when and where to listen to them. Each of these processes can take place in a solitary fashion. B2B licensing, in contrast, is the music of everyday life. This is particularly the case with the blanket licensing of music for radio stations, bars and shops. In these situations it is the collection societies who perform the task of the ‘2’. They sit between the licensor and licensee. If a music user obtains a blanket licence it will give them unfettered access to the entire repertoire of music of the collection society’s members. As I have written elsewhere, this process provides a reversal of Lord Macaulay’s oft-quoted beliefs. He argued that copyright ‘produces all the effects which the general voice of mankind attributes to monopoly ... to make articles scarce, to make them dear, and to make them bad’. The music industries’ most obvious monopolies are the collection societies. Collective licensing makes music abundant and it prices it democratically.
            The second issue is that the categories of B2C and B2B are not clear-cut. Although records and gigs usually classify as B2C, they include an element that can be considered B2B: the songwriting copyright. This money is passed from record companies and venue owners to composers and publishers by means of the collection societies. However, although the specifics of this income move from business to business, it is the consumer who generates the money. This income is built into the dealer price of recordings and forms part of the ticket price of gigs. This is Will Page’s viewpoint in his influential Adding Up the Music Industry reports. It is in fact possible to extend this line of thinking to the entirety of collection society income. In the final analysis, the consumer pays the copyright royalties for broadcast music: with public service broadcasting they are built into the licence fee; with commercial broadcasting they form part of the cost of the goods that are being advertised. And it is the consumer who foots the bill for the use of the collection societies’ music in public premises: this expense is added to the costs of the products that the premises are trying to sell.
This is not the perspective of the collection societies, however. They maintain that all of their transactions – broadcast, online, public performance or recorded media – should be categorised as business-to-business. Responding to a Monopolies and Mergers Commission (MMC) enquiry, PRS stated that ‘our primary customers are our members and affiliates but in our capacity as a rights licensing body, the licensee can be seen as a customer’. The MMC reported that ‘PRS did not accept that the ultimate music user, the listener, was its customer’. This outlook is reflected in the PRS for Music website, which is divided between sections for its licensor members and its licensee customers. There is no portal for listeners. PPL’s website is similarly divided between a section for its members and a section for music users. MCPS shares this twin perspective. When I worked for the company in the late 1990s, the executive director, Chris Martin, encouraged us to think of the society as being an estate agent, facilitating the sale and purchase of (intellectual) property. The concern was not with the music listeners, the people who actually had to live in these musical buildings.
The collection society’s B2B perspective has been influential. MMC investigations into PPL in 1988 and PRS in 1997 aimed to find out whether these societies were operating in the ‘public interest’. Their reports dealt with a circumscribed ‘public’, however. They dealt solely with the interests of licensors and licensees. In each case the MMC sought the correct balance between the amounts music users should pay and the amounts music creators should receive. Ultimately, they endorsed the practice of the collection societies ‘because the convenience they offer to both the owner and the user of copyright is unlikely to be matched by any other means’. They did not consider the listener.
The raison d’être of the collection societies is ‘to do collectively what creators cannot effectively do for themselves’. This is putting them in jeopardy, however, as what seemed ‘unlikely’ in the 1980s and 1990s is less so today. Creators are breaking ranks. Record company members of PPL are self-administering the income from streaming. Many publisher members of MCPS are also withdrawing from this field, as they too feel that they can negotiate higher streaming income licences on their own. These manoeuvres weaken the collection societies. They are losing out on a significant area of income, which has a knock-on effect for their cost-effectiveness as a whole. The collection societies also face the prospect of blockchain technology, which could make it possible for any of their members - whether large conglomerates or individual writers or musicians – to self-administer their rights. Graham Davies of PRS is fatalistic about this. He has stated, ‘If there were a new model which meant that our members didn’t need PRS that would be fine in principle. We should disappear because we would no longer add any value’.
This is B2B thinking. It is restricted to the value that collection societies hold for licensors and licensees. There is, however, a consumer value in collective licensing. If the collection societies go they will take blanket licensing with them. This will be disastrous. We are already witnessing its effects in streaming: the repertoire of even the biggest providers is patchy, principally because the biggest stars are holding out for more pay. Its effects will be felt more profoundly when it comes to the licensing of broadcasters and public premises. If we lose blanket licensing in these areas then music really will become more expensive and scarce. It is time, therefore, to start collectively thinking B2C.